RETURN & EXCHANGES:
Retail
Items can be exchanged for the right size, style or colour, if the garment has not been worn or washed, within 2 weeks of purchase.  Unless of course you are completely unhappy with the product, in which case we will of course do a refund for your item.
Sale
We will exchange unworn, unwashed sale items within 2 weeks of purchase.  Unless of course you are completely unhappy with the product, in which case we will of course do a refund for your item.
Wholesale
We will gladly take back items that you feel aren’t selling for your retail location.  There is a 25% restocking fee for the pieces being returned & the rest of the Return Credit is yours to use whenever works best for you.
Repairs 
"Make Do and Mend". If your piece is in need of repair, we are either happy to fix it here @ Balsam Beach Studio or pay for repair in your city or town ~ whichever makes the most sense.

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Sales and Marketing

For Sales & Marketing, please contact:  wholesale@downtownbetty.com

For all other inquiries:
Downtown Betty
(604) 739-1805
dearbetty@downtownbetty.com

Contact Us

Downtown Betty's Studio:
Balsam Beach Studio
#7-1534 Balsam Street
Vancouver, BC V6K 3L8

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